Frequently Asked Questions
Here are some of our frequently asked questions, but if we missed one, please do not hesitate to reach out to us here.
General Questions
Where are you located?
We are located north-west of Edmonton, outside of Flatbush, Alberta, Canada.
Where do you ship? Do you ship to PO Boxes?
We ship to all Canadian provinces and territories, including PO boxes. We do not ship internationally.
What is your shipping policy?
Please see our complete shipping policy HERE.
How long until my order arrives?
We ship live orders on Mondays according to our shipping policy. Other items are shipped within 3 business days of payment. Your individual shipping time will be determined by your location and Canada Post delivery schedules.
Can I find your products in any stores?
No, not yet.
Are there any pick-up locations in Edmonton or Calgary?
No, not yet.
What is your refund policy?
Please see our complete refund policy HERE.
Mealworm Questions
What will I get in the mail if I order mealworms?
Quantities greater than 2500 of our Large or Extra-Large mealworms will be shipped in a cotton bag instead of a plastic container. Smaller quantities and smaller worms will still be shipped in a clear plastic container with worms and bedding in it. Included with your order is a packing list.
How should I care for my mealworms?
Please see our mealworm care guide here.
Where are your worms grown?
Our worms are born and raised on our farm in Alberta, Canada.
How long will mealworms live?
If kept refrigerated and following the care instructions included with your order, mealworms can survive for several months. At lower temperatures, they will remain in a dormant state.
What do mealworms eat?
Our mealworms primarily eat our Optimum Mealworm Food and Bedding, but also receive fresh squash, carrots, potatoes or lettuce as moisture sources.
Are your worms fed any animal products?
No, our worms are not fed any animal products at any stage of their lifecycle. They are only fed fresh vegetables and our Optimum Worm Feed and Bedding.
Are your worms treated with any hormones or chemicals?
No, our worms are not treated with hormones or chemicals at any stage of their lifecycle.
Can humans eat your worms?
No, our worms are not labelled or packaged for human consumption.
What is this stuff that my worms are in?
Mealworms are shipped in our Optimal Worm Feed and Bedding. It is plant-based and safe for chickens and birds to eat. It is not sawdust.
What are these weird white alien things in my order of mealworms?
Mealworms will sometimes pupate into their next phase of development if stressed. The pupae are absolutely harmless. They can be fed to your chickens and pets just as you would feed a worm. In fact, our wild birds seem to prefer them and will take them first. Once your worms are refrigerated, the pupation process will slow.
Can I really keep my mealworms in my fridge?
Absolutely! We recommend that you keep your worms in a refrigerator. Don’t worry, they can’t climb smooth plastic so they won’t escape through the holes in the lid!
Do you sell dried mealworms?
We do not carry dried mealworms.
What is the difference between your live mealworms and dried?
Commercially available mealworms are not inspected, and there is no guarantee that these worms were not fed animal proteins or other inappropriate feed. Additionally, fresh mealworms have a higher level of fat (approximately 27% vs 18% dried) and protein (49% vs 36%) compared to dried. But those numbers vary depending on the feed and drying method used.
Why are your mealworms more expensive than dried ones in stores?
The majority of dried mealworms on the market today are industrially produced in China and then imported and repackaged for sale. They are freeze-dried and sold in bulk, which lowers the costs.
Our mealworms are more difficult to ship and obviously cannot be stored indefinitely, which is why they are more expensive per kg.
How many mealworms should I feed to my chickens?
Feed sparingly, as chickens will sometimes choose mealworms over their regular feed. Feed your adult chicken 10-12 mealworms each day as a healthy protein supplement. You can double their mealworm intake in extremes of hot or cold weather, during breeding, and when moulting. This will help your birds deal with stress.
Can I use your worms to start my own colony?
Absolutely! We have kits available under the mealworm section, which include all of the mealworm stages needed to easily start your own colony.
Fertilizers
What are castings and frass?
Castings are the manure from red wiggler earthworms frass is the manure from mealworms.
How do I use worm castings?
Please see our worm casting directions for use available HERE.
How do I use mealworm frass?
Please see our mealworm frass directions for use available HERE.
How do I store castings?
Castings should be stored in the bag in a cool area. They should not dry out or freeze for the best results.
Are there weed seeds in your castings?
Our worms are not fed weeds from our yard, compost or manure as some other casting producers do. If an unexpected plant does pop up when using our product, it is most likely a tomato or pepper seed. Our worms get a lot of these in the fall harvest season and they are often too small to be sifted out.
Why are these things crawling in my castings?
Our worm castings are a living product. Not only will they sometimes include worms themselves which sneak through the sifting screen but soil mites or springtails. These critters are completely normal and will not harm you, your pets or your plants. They are a healthy part of the composting process.